Change the way you have conceived e-commerce so far and focus on online sales.
Learn how and why you must adopt visual customer service, read Oct8ne’s latest news about our unique coviewing technology.
We never tire of saying it: livechat can make sales, it isn’t just a customer service tool. If you’re also thinking of boosting your sales this way, we’ll tell you how you can increase them up to [...]
Of all the tools commonly used in e-commerce, there is one that usually isn’t associated with conversion and it’s a strategic error not to do so. We talk about live chat and its spectacular sales [...]
Livechat is one of the easiest and fastest ways for customers to contact your company. That it’s an immediate channel explains why 83% of customers prefer to interact through chat. These customer [...]
When we talk about e-commerce, we’re talking about an investment. To open an online store, we need a budget: the cost of the website, maintenance, payment gateway, stock, photos and logistics. To [...]