Our livechat & chatbot plans
Try Oct8ne free for 14 days with no commitments
We won’t ask for your credit card details!
Starter
«For companies starting to provide customer support»
- If you’re a company with traffic of less than 50,000 visits per month
- We’ll tailor a plan to suit you
Lite
«For companies wanting to increase sales with visual customer service»
Includes these features:
- Unlimited number of chats
- Coviewer for images and videos
- Chat history
- Bi-directional image and file sharing
- Statistics of sessions and agent activity
- Sales engagements
- Predictive segmentation
Pro
«For companies that want to convert their customer service team into their sales force»
Includes all the LITE features as well as:
- History of products viewed by the customer
- Agent and customer able to add products to the cart
- WhatsApp and Facebook Messenger integrated
- Integration with Google Analytics and BI
- Cart and products viewed statistics
- Data exportation
Enterprise
«If you’re a large company, we offer you a personalized plan»
Includes all the features of PRO as well as:
- Logo removal
- Custom integrations with CRM, Analytics, etc.
- Custom development
Messaging
Add the Messaging module to expand your customer service channels. Serve users who contact your business through WhatsApp, Facebook Messenger and Instagram from the same platform.
Activation cost per WhatsApp Business API number: €59/Month
Unlimited messages.
Easy to set up
Easy installation
Register with Oct8ne to receive the script code that you have to embed on your page to start trying out the product.
Complete customization
Add your logo and corporate colors to mesh 100% with the look & feel of your website. Customize the messages your customers will see, too!
Custom support
We provide telephone and / or email support, as well as live or video training sessions.
Comparing plans
Lite
Pro
Enterprise
Simultaneous chat
Unlimited
Unlimited
Unlimited
Monthly chat limit
Unlimited
Unlimited
Unlimited
Agentless contact form
Customizable
Customizable
Customizable
Video call
Customizable
Customizable
Customizable
Visitor information
Visitor page tracking
Sound and visual notifications
Common phrase abbreviations
App for Android and iOS
Forms
Send summary to customer
Transfer chats between agents
Send files
Internal messages among agents
See previous chats
Take chats from other agents
Chat rating tags
Panel for large volumes
Simultaneous translator
Limit of products in catalog
Unlimited
Unlimited
Unlimited
Share products in real-time
Share videos in real-time
Automatic catalog loading
Pencil engagement
Zoom
Viewed product history
Add products to visitor’s cart
Send visitor to product page
See visitor’s search
Store brand
Chats attended and not attended
Input channel
Integration with Google Analytics
Agents’ activity
Products displayed
Agents’ rating
Total carts
Carts per agent
Data exportation
Chat history
3 months
6 months
1 year
Contact form history
3 months
6 months
1 year
Multi-domain
3 domains
8 domains
Unlimited
Activity list
Agent management
Inactivity timer
Simultaneous chat limit for agents
Multi-language agents
Blacklisted countries
IP blocking
Departments
Label creation
Chat widget customization
Multi-language visitor
Complete chat CSS customization
Coviewer customization
Text adjustment
Hide chat when offline
Chat widget
Custom embedded link
Visitor phone PIN
URL invitation
Session summary
Predictive segmentation (triggers)
Assisted search
Products viewed history bar
Custom triggers
Basic training for agents
Chat support
E-mail support
Telephone support
24/7 emergency support
Follow-up and continuing training
CMS Plugins
CRM integration
API
Custom integrations
Integrating Oct8ne is very easy
