Vtex IO compatiblity & integrations
Oct8ne integrates 100% with the Microsoft Dynamics ticketing system. With the integration you will be able to:
- Send tickets to Dynamics manually or automatically when the conversation ends.
- View information on Dynamics tickets during a conversation with a customer.
- Generate tickets from the contact form.
- Generate fully customizable tickets from the chatbot.
To integrate Oct8ne with Dynamics, go to the control panel to Settings > Integrations > CRM > Microsoft Dynamics Sales and fill in the following data:
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Domain
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Dynamics ClientId
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Dynamics ClientSecret
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Tenant Azure
If you have any questions about how to integrate, please contact our technical team at support@oct8ne.com