Freshdesk compatibility & Integrations

Oct8ne integrates 100% with Freshdesk tickets. With the integration you can:

  • Send tickets to Freshdesk manually or automatically at the end of the conversation.
  • View CRM ticket information during a conversation with a customer.
  • Generate tickets from the contact form.
  • Generate fully customizable tickets from the chatbot.

To integrate Oct8ne with Freshdesk, please send the following information to our technical team (support@oct8ne.com):

  • Freshdesk API Token
  • Freshdesk domain you wish to integrate

If you have any questions about how to perform the integration, please contact us at support@oct8ne.com.

Integrar Oct8ne es muy fácil

               

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