How to integrate Oct8ne in Zendesk

Oct8ne integrates 100% with the Zendesk ticketing system. With the integration you can:

  • Submit tickets to Zendesk manually or automatically when the conversation ends.
  • View information about Zendesk tickets during a conversation with a customer.
  • Generate tickets from the contact form.
  • Generate fully customizable tickets from the chatbot.

To integrate Oct8ne with Zendesk, go to your dashboard at Settings> Integrations> Zendesk and fill in the following information:

  • Zendesk URL
  • Zendesk Token API
  • Administrator email

If you have any questions about how to do the integration, please contact our technical team at

Integrating Oct8ne is very easy


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